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A well-established dental clinic in Manchester, CT, with a focus on cosmetic dentistry, dental implants, and oral surgery, approached us with a clear goal—to gain greater local visibility and bring in more high-intent patients. They were finding it difficult to rank for their more value-based services, as the dental market in Manchester was extremely competitive.
During our collaboration, their team shared the challenges they were facing and the key areas that were holding back their growth.
Right from the start, Remedo's local SEO experts aligned their vision with current market trends and evolving patient search behavior. By combining our dental industry expertise with a data-driven SEO approach, we helped them to enhance their online reputation, generate targeted traffic, and enhance lead quality from their local community.
Silk City Dental is a modern, family-focused practice situated on Main Street in Manchester. Known for its compassionate care, advanced treatments, and a wide range of services—including dental implants, cosmetic smile makeovers, orthodontics, oral surgeries, preventive care, and emergency dentistry.
The excellence of service was enough to bring new patients through the door. But over time, as competition in the area surged, they noticed a shift—patients they used to attract were now showing up at competitor clinics powered by aggressive marketing strategies.
All they lacked was their local online visibility. Their reach in "near me" search results was limited due to an unoptimized Google Business Profile and poor local search performance.
That’s when they realized how essential local SEO strategies are to stand out and secure their place in the Manchester market. They reached out to Remedo for a highly targeted SEO approach to win back their local patient base and unlock new growth opportunities.
This case study breaks down exactly how we understood their challenges—and how we turned those gaps into real, measurable growth for their local practice.
During our initial local SEO audit, we found several gaps that were affecting their digital visibility in the local area. A few of them were:
1. Highly Competitive Market
Manchester’s dental market is crowded, especially near busy spots like West Village. Many long-established clinics and big chains already had a strong online presence. This made it hard for Silk City Dental to stand out. In such a competitive space, improving local visibility, getting noticed quickly, and building trust were crucial for their growth.
2. Low Online Visibility
Although their website was live and functional, it wasn’t appearing for essential local searches. Terms like “emergency dentist Manchester CT,” “dental implants near me,” or “best cosmetic dentist in Manchester” weren’t bringing in organic traffic. Most visits came from branded searches, meaning only those who already knew the practice could find it—while prospective patients searching for dental care were landing on competitor sites instead.
3. Weak Local SEO Signals
Their Google Business Profile (GBP) wasn’t optimized properly, due to which it failed to add value to their regional visibility. Some of their profile sections were incomplete, categories were either missing or misaligned, and photos hadn’t been updated in a while. Also, without consistent review management or engaging updates, their listing profile missed the signals of credibility and trust that Google requires to show local providers in the Map Pack.
4. Limited Keyword Rankings
Most of their service pages were ranking out of the top 10 Google search results in their local area. Some of these included high-value procedures like dental implants, smile makeovers, and oral surgeries. This was mainly because the content on those pages wasn’t structured in a way that helped Google understand what they offered or where they were located.
5. Low Awareness of Specialized Services
Even though the practice offered advanced treatments like cosmetic work, oral surgery, and braces, these services weren’t getting much attention online. The website and listings didn’t really show off these procedures clearly. Because of that, they were missing chances to connect with new patients—especially those looking for specialized dental care.
6. Unclear Local Differentiation
Even though the practice was known for its trusted reputation, patient-first approach, advanced care options, and wide range of services, all of that stayed hidden because they failed to reflect these strengths online. As a result, it became difficult for new patients to understand what truly set them apart from other clinics in Manchester.
After carefully considering all the challenges and truly understanding our client's vision, we designed a comprehensive plan of action. Our strategy was crafted to help them not just compete, but genuinely run ahead in their local community, bringing about genuine improvement and fostering stronger connections with their potential patients.
We began by fully optimizing their Google Business Profile (GBP), since it's often the first thing patients see in search results. We dug deep with our research, making sure to update all their service categories, add really detailed descriptions, and fix any NAP (name, address, phone) inconsistencies. Plus, we uploaded high-quality, geotagged images to make their profile pop. That really helped their profile show up more often in the Google Map Pack and made it much simpler for local patients to discover their practice. To make things even easier, we also directly linked their appointment booking pages, encouraging more people to click and call them right away.
Next, we focused on identifying relevant search terms their local patients were really looking for when they were searching for the services that they offer. To achieve this, we conducted a competitor analysis and utilized keyword research tools to find high-intent and location-specific keywords such as "dental implants Manchester CT" and "emergency dentist near me."
We subsequently optimized their website's key service pages with these keywords—refining titles, meta descriptions, headers, and internal links. This improved the site's rankingfor high-value procedures and attracted more relevant, local traffic from geographically proximate patients actively looking for care.
Another crucial move we took forward was helping the practice build a strong reputation online. We encouraged happy patients to leave honest reviews after their visits—something simple but really powerful.
Then we made sure each review got a professional response. This helped show potential patients that the practice genuinely cares while also signaling to Google that the listing is active and reliable.
As more positive reviews came in, it strengthened their credibility and improved local rankings. Also, it made patients feel more confident in choosing them, often giving them an edge over nearby competitors.
We cleaned up and updated their listings across 15+ major directories like Healthgrades, Zocdoc, Yelp, and others. We also built new, high-quality local citations to boost their authority in Manchester’s dental market.
This consistent NAP information across the web helped improve local rankings and made sure patients could find accurate info about the practice everywhere they searched.
One big challenge we tackled was how their service pages weren’t ranking locally. To fix this, we rewrote and structured these pages—like cosmetic dentistry, oral surgery, and dental implants—with content that clearly explained what they offer and who they serve.
We also added location-specific context throughout the pages. This helped Google better understand their relevance in their locality and improved rankings for those core services.
Within the first few months of launching our localized dental SEO strategy, Silk City Dental experienced consistent and measurable success across key performance indicators:
- Search traffic increased by 76%.
- Google Business Profile actions (like website clicks and direction requests) jumped by 52%.
- Patient calls from Google surged by an impressive 800%.
These numbers reflect more than just their visibility. The data highlights patient intent, improved user engagement, and strong conversion behavior driven by our focused SEO and local optimization efforts.
This case study highlights how customized, locally focused SEO—not generic marketing—can drive real results. By aligning search strategy with patient behavior and removing technical roadblocks, Remedo helped the client take a leading role in Manchester’s dental market.
If your dental practice is also struggling with local visibility, reach out to Remedo today to see how our local SEO strategies can help you attract more high-intent patients in your community.
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