Choosing between Google LSA and Google Ads affects your cost per patient and ROI. This guide helps dentists and practice owners decide which platform fits their goals.





9+ years auditing Google Ads accounts for dentists across the US, UK and Canada. Google Ads & Analytics certified. Lead author of Remedo’s dental PPC playbook.


Google has given dental practices more ways to advertise than ever � but more options doesn't always make decisions easier. Many practices ask: should we invest in Google Local Services Ads, Google Ads, or both?
Both appear in Google search results, promise new patients, and increase visibility. But underneath, they work very differently � one is pay-per-click with keyword targeting, the other is pay-per-lead with verified trust signals. That difference directly affects lead quality, cost per acquisition, and overall ROI.
Before map listings or organic results, Google now shows local dental practices with star ratings and a green Google Guaranteed badge � those are LSAs. Below them sit traditional pay-per-click Google Ads. Both place your practice at the top of Google, but they work completely differently.
Google LSA uses a pay-per-lead model with Google's verification badge. Google Ads uses pay-per-click, offering deeper control over keywords, targeting, ad copy, and landing pages.
Google verifies your license, background, and insurance before awarding the Google Guaranteed badge � taking days to weeks.
LSAs appear above all other ads, showing your name, rating, hours, and a click-to-call button. On mobile, they dominate the screen.
You pay per lead � calls, bookings, or messages. Irrelevant leads can be disputed for a credit, keeping costs honest and predictable.
You target searches like "dentist near me" or "Invisalign provider," controlling who sees your ads by zip code, device, or time of day.
Custom headlines, callouts, and sitelinks deliver rich information before a click. However, landing page quality directly affects whether clicks convert � a hidden cost many practices overlook.
Pay-per-click regardless of bookings. Competitive clicks range from $3�$50+, with management fees adding $500�$1,500/month on top of ad spend.
We’ll review your last 90 days of search terms and show
you exactly where your budget is leaking — free, no
commitment.
Cost per lead alone is misleading. A new dental patient can generate significant lifetime value � making even a $150 lead potentially profitable. The real question is which platform delivers the right patient at the best long-term return.
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In 20 minutes, we’ll walk you through what your current agency is (and isn’t) doing — and what it’s costing you.
There's no universal winner. The better option depends on your goals, budget, growth stage, and the patients you want to attract.
LSA fits best if you:
Google Ads fits best if you:
Newer practices often see faster traction with LSA, while established practices with larger budgets benefit more from Google Ads precision.
For many practices, yes � and that's usually where the best results happen. LSA and Google Ads serve different purposes and reach patients at different decision stages.
LSA captures patients ready to call now. Google Ads targets patients researching specific treatments like implants or cosmetic dentistry before booking. Running both keeps your practice visible across more of the patient journey instead of relying on a single lead source.
Many practices use LSA for steady daily enquiries while using Google Ads strategically for higher-value procedures. If you're newer to paid advertising, starting with LSA first is often the more predictable path before scaling Google Ads.
Yes. Your review rating and volume are among the biggest factors Google uses to rank LSA profiles. Consistently asking patients for reviews after appointments directly impacts lead volume over time.
Google Ads is usually stronger for implants. Patients research costs and compare providers before contacting a practice, making keyword-targeted campaigns with dedicated landing pages far more effective.
No. Patients can call, read reviews, and contact your practice directly through your Google Business Profile � making LSA an accessible starting point without a heavily optimized website.
1. You Cannot Access Your Own Google Ads Account
2. Reports Show Clicks, Not Patients
3. No Negative Keyword List
4. Traffic Goes to Your Homepage
5. They Don’t Know Your Cost Per Patient
6. No Call Tracking Configured
7. Budget Never Changes
8. Everything Runs in One Campaign
9. No A/B Testing Has Been Run
10. They Become Defensive on Direct Questions
What a High‑Performing PPC Agency Looks Like
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